Behind the Scenes: A Day in The Life of a Concierge
Ever wondered what it’s like to be the person who makes everything happen behind the scenes? Well, welcome to the world of concierges – the ultimate problem-solvers, life smoothers, and miracle workers. Whether it’s booking last-minute flights, securing impossible restaurant reservations, or hunting down the perfect birthday gift, a concierge is always on the go. Here’s a sneak peek into what a day in their life looks like.
Morning: The Calm Before the Chaos ☕
The day usually kicks off with a strong coffee (essential) and a quick check of emails and messages. Overnight requests might include things like:
“I need a luxury car rental for this afternoon.”
“Can you find a dog-friendly Airbnb in the Cotswolds by Friday?”
“I forgot my anniversary—help me plan something romantic ASAP!”
After prioritising the most urgent requests, it’s time to start making calls, sending emails, and pulling some serious strings to make magic happen.
Midday: Juggling a Million Things at Once 🤹
By lunchtime, things are in full swing. Concierges aren’t just sitting at a desk—they’re out and about, making sure everything runs smoothly. Some common midday missions:
Tracking down sold-out concert tickets
Arranging a surprise spa day for a stressed-out client
Organising transport for a VIP who needs to be at two meetings in different cities
Picking up a bespoke cake for a last-minute party
No two days are the same, and you never know what’s coming next. Flexibility and quick thinking are superpowers in this job.
Afternoon: The Real Challenge Begins 🔥
This is when things get intense. A client suddenly needs a private chef for a dinner party tonight. Someone’s passport has mysteriously disappeared hours before an international flight. Another client wants a hard-to-find luxury handbag delivered by the evening. The pressure is real, but this is also when a concierge truly shines.
With an extensive network of contacts and a never-say-no attitude, somehow, everything just gets done—often with a few trade secrets and insider connections.
Evening: Wrapping Up (or Not) 🌙
As the day winds down, most concierges are checking off the last requests, making follow-up calls, and preparing for whatever fresh chaos tomorrow might bring. But let’s be real—concierge work isn’t always a strict 9-5. Late-night emergency requests are part of the game, whether it’s a lost hotel booking or an urgent need for a private jet.
Why It’s the Ultimate Hustle 🎯
Being a concierge isn’t just about making bookings—it’s about problem-solving, building relationships, and making people’s lives easier. It’s fast-paced, unpredictable, and sometimes exhausting, but seeing a client’s reaction when you pull off the impossible? Worth it.
So next time you think about how nice it would be to have someone handle all your errands and plans, just know there’s a concierge out there making it happen. And who knows? Maybe one day, that could be you. 😉